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Withdraw Funds from Your Trading Account

When withdrawing funds from your trading account, you can use one of the following methods: bank wire transfer, MasterCard/VISA/Maestro credit/debit cards, or Skrill.

You have to submit a withdrawal request. To access the withdrawal request, please log in to the account you are going to withdraw funds from:

You can also submit a Withdrawal Request in one of the following ways:

  • From the menu of the Delta Trading platform (My Account > Withdrawal).
  • Fill out our Withdrawal Request Form then email a signed and scanned copy to sales@deltastock.com or sign the form and fax it to +359 2 811 50 49.
  • на място, в офиса на дружеството.

You can only withdraw funds which haven’t been blocked as margin for open positions.

Upon a withdrawal request, priority will be given to funds deposited via credit/debit cards; deposits via Skrill will come second, and after that, deposits via bank wire and/or cash desk.

Bank Wire Transfer Wire Transfer

Withdrawal requests are processed within minimum 2 (two) business days of receipt.

The minimum amount for international bank transfers is 50 EUR in cases when the bank of the client is different from the banks that Deltastock has accounts with. (see ‘Bank Wire Deposits’)

The bank fees and commissions charged on wire transfers, including those charged to Deltastock under the Payment Services Directive, will be withheld from the client’s trading account.

Credit and Debit Card Withdrawals VISA MasterCard

Upon a withdrawal request, funds deposited via credit and debit cards (VISA, MasterCard, and Maestro) will be transferred back to the credit/debit card you used to fund your trading account.

Due to the specifics of the mechanism for refunding sums to credit and debit cards, processing and payment usually takes 5 business days.

Important:

  1. The procedures for processing payments via Maestro cards issued by Bulgarian banks do not permit Deltastock to make refunds to such cards.
  2. The procedures for processing payments via Maestro cards issued by non-Bulgarian banks do not permit Deltastock to make refunds to such cards of sums that are different to the sums originally received.

Skrill Withdrawals Skrill

All withdrawal requests will be processed only if withdrawals and deposits are made from the same Skrill account. Please note that the net amount of all the outgoing transfers is limited to the net amount of all the incoming transfers made via Skrill. In case the requested withdrawal amount is higher than the total of all deposits, the difference will be transferred by bank wire to a bank account specified by you.

Transactions are limited to a maximum of 5,000.00 EUR per transaction.

Withdrawal requests are processed within minimum 1 (one) business days of receipt.

Transfer of funds between accounts

The transfer of funds from one trading account to another trading account, whose holder is the same person, can be made directly from the trading platforms, or via the My Account section on the website, after entering a username and a password, or at any of the company’s offices.

Withdrawals via Cash Desk at the Company’s Office

Cash desk deposits/withdrawals of sums exceeding 10 000 BGN (approximately 5110 EUR), or their equivalent in another currency, are not carried out, in accordance with the Bulgarian Limitation of Cash Payments Act.

For withdrawals of sums exceeding 1,000 BGN (approximately 510 EUR), or their equivalent in another currency, the client should submit e request at least 3 days in advance.

Fees and Commissions

Bank Wire Transfers
Deposits no fees or commissions
Withdrawals the wire transfer fees, min. 1 BGN
Internet Payments
ePay system
Deposits no fees or commissions
Visa/MasterCard/Maestro debit and credit cards
Deposits no fees or commissions
Withdrawals 2% of the payment amount
Skrill system
Deposits no fees or commissions
Withdrawals 3.4% of the payment amount, min. 0.50 EUR
Касови операции в национална валута
Внасяне на суми в брой без комисиона
Теглене на суми в брой до 500 лв. дневно без комисиона
Теглене на суми в брой над 500 лв. дневно 0. 40%
Касови операции в чуждестранна валута
Внасяне на суми в брой във валута без комисиона
Теглене на суми в брой във валута 0.40%
Cash Desk operations in RON
Cash deposits Fara comision
Cash withdrawals 0.50% din suma, min. 5.00 RON
Notes:
  1. Размерът на вноските и тегленията се изчислява общо за деня за всеки клиент.
  2. При теглене на суми над 1000 лв., или равностойността им в чуждестранна валута, в офиси на територията на Република България, клиентът следва да ги заяви до 12:00 ч. на предходния работен ден.
  3. When withdrawing sums exceeding 1,000 BGN (approximately 510 EUR), or their equivalent in foreign currency, at offices in other countries, the client should submit a request at least 3 days in advance.
  4. При неизпълнение на заявка за теглене в лева се удържа “такса ангажимент” върху заявената сума в размер на 0.30%.
  5. In the case that a withdrawal request is not fulfilled, a ‘commitment fee’ in the amount of 1.10% of the requested amount is charged.
  6. При неизпълнение на заявка за теглене в чуждестранна валута се удържа “такса ангажимент” върху заявената сума в размер на 0.60%.
  7. The incurred bank fees and commissions on withdrawals via wire transfers are at the Client's expense.
  8. When there is a transfer of funds, which is in a currency different from the base currency of the client’s account, Deltastock will convert it at the current market prices of the respective currency pair. Market prices are the currency exchange rates of the servicing banks, which Deltastock has accounts with.

Comprehensive information can be found in the Tariff of Interest Rates, Fees and Commissions of Deltastock.

IMPORTANT: All incoming and outgoing payments to and from your account, which was opened in your name at Deltastock, will be performed by sources whose legal holder are you. Deltastock will not accept and execute payments from third parties, namely:

  • deposits into your account: if the person or the legal entity sending the funds does not coincide with the holder of the Agreement with Deltastock;
  • withdrawals from your account: if the person or the legal entity receiving the funds does not coincide with the holder of the Agreement with Deltastock.